Smart retail refers to the integration of advanced technologies and data-driven solutions in the retail industry to enhance the customer experience, optimize operations, and drive business growth. It involves the use of various digital tools, automation, and analytics to create a connected and personalized shopping environment.

Connected Customer Experience: Smart retail aims to provide a seamless and personalized shopping experience for customers. This includes technologies like mobile apps, in-store digital signage, personalized recommendations, and loyalty programs that enhance engagement and convenience.